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Customer reviews
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment stage.
- Verify your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk for you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to follow it in real-time!
What is the delivery time?
Our packages are tracked and delivered in 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
Can the LED strip be cut to adjust the length?
Yes, SmartLed - Neon-LED can be cut at the designated marks for this purpose.
Is it water-resistant?
Yes, it is designed to withstand splashes and can be used outdoors under cover.
How to attach the LED strip to a wall or furniture?
The SmartLed attaches securely thanks to a mounting bracket and screws included in the package. This installation ensures a durable attachment on all surfaces, thus avoiding any risk of detachment.
Can multiple strips be connected together?
Yes, it is possible to connect multiple strips to cover a larger area.
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A question?
Write to us via the form below and our team will respond to you as soon as possible!